Your worst nightmare - urgent business, need to get online, your hotel's wireless access isn't working, and nobody knows what to do about it. Well, one Ontario hotel has the answer.
The Wilhelms were on vacation in Ontario last week, and stopped in Stratford for a little culture. There's a little hotel we like -- rooms above a restaurant, in fact. I had work with me, and getting online would have been nice, but not a matter of life or death. Fortunately.
I followed the directions, my laptop picked up a signal briefly and intermittently. I described my problem to the young lady at the desk, and she asked, "Are you using a Mac?" Always the first question - makes me glad I don't have one. Then it was, "Is your computer set up for wireless?" Yes. It works everywhere else. "Well, let me get Craig to help you. He's the guy who knows about the network." Craig was a bit busy - he's actally the bartender.
I didn't pursue the quest. But it made me think. Why not the bartender? When the guest gets exasperated, just ask him/her to bring their laptop to the bar, offer them a free beer or cup of coffee, and look at the machine together. Build some comraderie, lighten up, come to the conclusion that work just isn't worth it. Call the spouse and kids instead of e-mailing.
Would the world come to an end?