Jun 25, 2009
Follow the Learner: The role of a leader in creating a lean culture
Dr. Sami Bahri, DDS
For years I’ve heard about the “lean dentist” in Jacksonville, FL, and it’s great to see that he’s written a book. “Learner” is a keyword, without a doubt. Dr. Bahri tells the story of his thinking about management and leadership and how it evolved under the influence of some landmark books. He openly and charmingly talks about his mistakes and realizations.
Because we’ve all spent time at the dentist’s office, usually waiting, it’s refreshing to see a focus on the patient. Our dental experiences make Dr. Bahri’s explanation of lean ideas and their implementation very easy to understand and think about. There are no complicated diagrams or overly detailed explanations, just simple explanations of gaining trust and engagement, reorganizing processes, and continuous improvement.
Thanks go to the Lean Enterprise Institute (LEI) for giving us this book. It’s short, easy to read, and I highly recommend it.
Posted by Karen Wilhelm